First Impressions Coordinator

 

Hendersonville Area Chamber of Commerce now hiring a First Impressions Coordinator.

Send Resume to [email protected] 

FLSA Classification: Non-Exempt

Salary Range: $16 - $18 per hour. Additional bonus opportunity available based on the profitability increase over budget/exceeding budget goals.

Reports to: Operations Director

 

The First Impressions Coordinator assures efficient and effective flow of all administrative processes to provide exceptional customer service to Chamber members and community at large.

 

Supervisory Responsibilities:

• None.

 

Duties/Responsibilities:

• Greet visitors and respond to inquiries for information.
• Maintain lobby and meeting rooms to reflect a professional appearance.
• Organize workroom, update member brochures, adequately stock maps, directories, relocation packets and new member packets.
• Answer telephones in a timely manner, ensuring phone lines are forwarded to and retrieved from auto attendant properly.
• Responsible for forwarding relocation packages on a weekly basis.
• Assist with the coordination of monthly mailings; welcome letters, renewal and thank-you letter, past-due and drop letters, relocation subscriber updates, aging, and credit card processing.
• Open and distribute mail.
• Data entry into membership software (Weblink International).
• Assists with monthly luncheon: registration table/name tags.
• Assists with community service workers and volunteers when applicable.
• Manages Chamber Foundation donor process.
• Assists with annual promote pillar events.
• Other duties as may be assigned by Supervisor.

 

Position Type:

• Part-Time (up to 25 hours per week)
• Monday – Friday between the hours of 9:00am – 2:00pm or 10:00am – 3:00pm.  
• Some evenings and weekends may be required.

 

Travel:

• Some local travel will be required to and from Chamber events as needed.
• Employees are responsible for accurately tracking, calculating and reporting travel time on their mileage sheets weekly in accordance with this policy.

 

 

 

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
• Ability to accomplish tasks working with volunteers.
• Ability to work independently.
• Knowledge of the Hendersonville community.

 

Education and Experience:

• High School graduate required.  Some college level courses preferred.
• Minimum 2 years of experience in an administrative role.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to sit for prolonged periods of time at a desk or table working on a computer or tablet, perform repetitive physical and mental activities, have face to face and telephone contact with individuals or groups, have telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, with others in a group or team, and work with external members of the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, employee may be exposed to weather conditions during outdoor events. The work is typically performed indoors in environmentally controlled conditions, but there may be outdoor events that take place in an uncontrolled environment. The noise level in the work environment is usually moderate.

 

 

 

 

Hendersonville Area Chamber of Commerce provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity or expression, results of genetic testing, protected veteran status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.